q987 Terms and Conditions — Know Before You Play

1. Eligibility

To register and use q987 you must be at least 18 years of age. This is a firm requirement with no exceptions. By creating an account you confirm that you are 18 or older and that you are using the platform on your own behalf and not on behalf of any third party.

q987 is intended for personal, non-commercial use only. You must provide accurate information during registration — your real name, date of birth and contact details. Providing false information is grounds for account suspension and forfeiture of any balance held.

You are responsible for ensuring that your use of q987 complies with any applicable rules in your jurisdiction. q987 does not make representations about the legality of online gaming in any specific location — you use the platform at your own discretion.

2. Account Rules

Each player is permitted to hold one account on q987. Multiple accounts for the same person are not allowed. If we detect duplicate accounts linked to the same individual — by device, IP address, payment method or identity documents — we reserve the right to close all duplicate accounts and withhold any balances pending investigation.

You are solely responsible for keeping your login credentials — your username, password and any two-factor authentication codes — private and secure. q987 will never ask for your password via email, live chat or any other channel. If you suspect your account has been accessed without your authorisation, contact our support team immediately.

• Accounts must be registered with a valid email address you have access to.
• You may be asked to verify your identity before processing withdrawals.
• Account information must be kept accurate and up to date.
• q987 reserves the right to close dormant accounts after 12 months of inactivity following reasonable notice to the registered email.

3. Deposits and Withdrawals

All transactions on q987 are conducted in Pakistani Rupees (PKR). Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer, debit cards, credit cards and other approved mobile wallets. The available methods and any applicable minimum or maximum limits are displayed in your account wallet at the time of transaction.

Deposits are processed promptly. JazzCash and Easypaisa transfers typically credit within minutes. Bank transfers may take longer depending on your bank's processing times. q987 does not charge fees for standard deposits, though your payment provider may apply their own charges — check with them separately.

Withdrawals are processed back to the same payment method used for deposit where possible. Before your first withdrawal is processed, you may be required to complete identity verification. This is a standard Know Your Customer (KYC) process and typically involves submitting a copy of your CNIC or other accepted identification document.

• Funds in your q987 wallet can only be withdrawn by the account holder.
• Bonus funds may have specific wagering requirements before withdrawal — see Section 4.
• q987 reserves the right to delay withdrawal processing if there is suspected fraudulent activity on an account.
• Minimum withdrawal amounts are as displayed in the account wallet section at the time of the request.

4. Bonuses and Promotions

q987 offers a range of promotions including welcome bonuses, deposit match bonuses, free spins, PKR cashback and seasonal promotions tied to events like PSL and T20 tournaments. Each promotion operates under its own specific terms — these are displayed on the promotion detail page and should be read before opting in.

Unless stated otherwise, bonus funds are subject to wagering requirements. This means you must wager the bonus amount a specified number of times before any winnings derived from bonus funds become eligible for withdrawal. The wagering requirement multiplier and any game contribution percentages will be clearly stated for each offer.

• Bonuses are credited to your bonus balance and kept separate from your real-money balance until wagering requirements are met.
• Only one welcome bonus is available per player, household, IP address and payment method.
• q987 reserves the right to withdraw any bonus that was claimed in error, through abuse of the promotion system or in breach of these terms.
• Bonuses cannot be transferred between accounts or converted to cash before wagering requirements are satisfied.
• Certain high-volatility games may contribute at a reduced rate towards wagering requirements — this will be stated in the promotion terms.

5. Betting and Gaming Rules

q987 offers sports betting on cricket (including PSL, T20 internationals and domestic competitions), football, esports and other sports, alongside slots, live casino and bingo. All betting and gaming activity is subject to the rules of the specific product as displayed within the platform.

Once a bet has been confirmed it cannot be cancelled or amended. It is your responsibility to check all details — selection, stake, odds and bet type — before confirming a wager. q987 is not responsible for bets placed in error. Obvious pricing errors (where odds are clearly incorrect due to a technical error) may be voided at q987's discretion.

• Minimum and maximum stake limits apply per bet type and are shown at the time of placing a wager.
• Live in-play betting markets may be suspended at any time during an event at the discretion of the trading team.
• Where an event is cancelled or abandoned, bets will be settled according to the applicable sport's rules as displayed within the betting section.
• Slot games and live casino games use certified random number generators. Game results are independent and uninfluenced by previous outcomes.
• Bingo games follow the rules displayed within each specific bingo room.

Any attempt to exploit technical glitches, use of automated betting systems, or coordinated wagering designed to manipulate outcomes or abuse promotions will result in account suspension and may result in winnings being voided.

6. Responsible Gaming

q987 is committed to responsible gaming. We provide tools within your account settings to help you manage your play — including deposit limits, wager limits, session time reminders and self-exclusion options. We encourage all players to use these tools proactively rather than reactively.

Gaming should be a form of entertainment. If you find yourself chasing losses, spending more than you intended, or feeling anxious about your gaming activity, these may be signs that gaming is no longer fun and it's time to take a break. You can set a voluntary self-exclusion period through your account settings or by contacting support.

• Set a PKR budget before each session and stick to it — your entertainment budget, not money you need for other things.
• Use session time reminders to keep track of how long you've been playing.
• Self-exclusion periods can be set for days, weeks or months and take effect immediately.
• During self-exclusion you will not receive promotional communications from q987.

7. Prohibited Conduct

To maintain a fair and safe environment for all players, the following conduct is strictly prohibited on q987:

• Providing false identity information during registration or verification.
• Opening multiple accounts or assisting others in circumventing the one-account rule.
• Using automated scripts, bots, AI-assisted tools or any software designed to gain an unfair advantage in betting or gaming.
• Colluding with other players to manipulate game outcomes or exploit promotions.
• Attempting to exploit technical errors, glitches or pricing mistakes for financial gain.
• Using q987 for any money laundering, fraud or other illegal financial activity.
• Harassing, threatening or abusing other players or q987 staff through any communication channel.
• Attempting to access another player's account or q987's backend systems without authorisation.

Breaches of this section may result in immediate account suspension, forfeiture of balances and reporting to relevant authorities where required. q987 cooperates fully with law enforcement agencies where fraud or financial crime is suspected.

8. Intellectual Property

All content on the q987 platform — including the brand name, logo, website design, game interfaces, graphics, text, software and any other materials — is the property of q987 or its content licensors. Nothing on this platform grants you any rights to reproduce, distribute, modify or commercially exploit any part of q987's content without prior written permission.

Game content, including slot titles and live casino streams, is provided under licence from third-party software providers. These providers retain all intellectual property rights in their respective games. Your use of these games is strictly limited to personal, non-commercial gameplay within the q987 platform.

• You may not record, stream or rebroadcast any live casino content from q987 without express written consent.
• Screen captures used for personal reference are generally acceptable but may not be published commercially.
• Any feedback or suggestions you provide to q987 may be used to improve the platform without obligation to compensate you.

9. Limitation of Liability

q987 provides the platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly at all times, we cannot guarantee uninterrupted service. Scheduled and unscheduled maintenance, technical issues or circumstances outside our control may occasionally affect availability.

q987 is not liable for any loss of profits, loss of data, indirect or consequential losses arising from your use of the platform, including losses resulting from technical failures, delays in payment processing or the outcome of bets and games. Gambling involves financial risk and you accept that risk when you place a bet or play a game on q987.

• q987 is not responsible for losses caused by your failure to keep account credentials secure.
• We are not liable for third-party payment provider delays or fees.
• In the event of a technical error that results in an incorrect game outcome or odds display, q987 reserves the right to void affected bets and restore balances to their pre-error state.

10. Changes to These Terms

q987 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or a notice on the platform. The revised terms will display an updated date at the top of this page.

Continued use of q987 after changes have been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and may request account closure and withdrawal of any remaining balance by contacting support.

• Minor clarifications may be made without formal notice but will always be reflected in the updated date shown on this page.
• Significant changes affecting player rights or financial terms will always be communicated directly to registered email addresses.
• Previous versions of the terms are available on request from the support team.

If you have questions about any part of these terms, our support team is available 24 hours a day, 7 days a week through live chat on the platform.