q987 Privacy Policy — How We Handle Your Data

1. Introduction

This Privacy Policy applies to all services offered by q987 at q987.pro — including the website, mobile app, sports betting, slots, live casino, bingo and any related services. By creating an account or using our platform, you acknowledge that you have read and understood this policy.

We collect only the information we genuinely need to operate the platform, process your PKR transactions and provide you with a safe gaming experience. We do not sell your personal data to advertisers or data brokers. Period.

This policy may be updated from time to time. When significant changes are made we will notify registered players via email. The date at the top of this page always reflects the most recent revision.

2. Data We Collect

We collect information in two main ways — information you give us directly and information that is generated automatically when you use the platform. Here is a breakdown of both:

Information you provide directly:

• Registration details: Your full name, date of birth, email address and a username when you create your account.
• Identity verification: A copy of your CNIC or other accepted identification document if you are required to complete KYC before processing a withdrawal.
• Payment information: Details necessary to process deposits and withdrawals — such as your JazzCash or Easypaisa mobile number, bank account details or card information. Full card numbers are never stored on q987's servers.
• Communications: Messages you send to our support team via live chat or email, including the content of those messages.
• Preferences: Account settings, notification preferences and responsible gaming tool configurations such as deposit limits or session reminders.

Information collected automatically:

• Device and browser data: IP address, browser type and version, operating system, device type and screen resolution.
• Usage data: Pages visited, games played, bets placed, time spent on the platform and navigation patterns.
• Transaction logs: Records of all deposits, withdrawals, bets and game outcomes associated with your account.
• Cookies and similar technologies: See Section 5 for full details on cookies.

3. How We Use Your Data

Every piece of data we collect serves a specific purpose. We do not collect information for its own sake. Here is what we use your data for:

We will only send you promotional emails and platform notifications if you have not opted out of receiving them. You can update your communication preferences at any time from your account settings.

4. Sharing Your Data

q987 does not sell your personal data. We do not share your information with advertisers, data brokers or unrelated third parties. We may share your data in the following limited circumstances:

• Payment processors: To handle your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer or other supported payment methods. These processors receive only the data necessary to complete your transaction.
• Game software providers: Our slot, live casino and bingo game providers may receive anonymised usage data for game performance monitoring. They do not receive your personal identity information.
• Anti-fraud and security services: Third-party services that help detect and prevent fraudulent activity, multi-accounting and money laundering. These services process data under strict confidentiality agreements.
• Legal obligations: Where we are required by law or a legitimate legal process to disclose information — such as responding to a valid court order or cooperating with law enforcement in cases of suspected financial crime.
• Business transfers: In the event of a merger, acquisition or sale of all or part of q987's business, your data may be transferred to the new entity. You would be notified in advance of any such transfer.

5. Cookies and Tracking Technologies

q987 uses cookies and similar technologies to keep the platform running smoothly, remember your preferences and analyse how players use the platform so we can keep improving it. Here is what we use:

• Essential cookies: Required for the platform to function — things like keeping you logged in during your session, remembering your language preference and securing your account. These cannot be disabled.
• Functional cookies: Remember your settings and preferences between visits — such as your preferred deposit method or game display settings.
• Analytics cookies: Help us understand how players navigate q987 — which pages are visited most, where players drop off and how game performance can be improved. This data is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic and suspicious login attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using q987, but some features may not work as smoothly. Note that clearing cookies will log you out of your current session.

6. Data Security

We take the security of your personal data seriously. q987 implements a range of technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration.

• Encryption in transit: All data transmitted between your device and q987's servers is encrypted using TLS (Transport Layer Security). The padlock in your browser confirms this is active.
• Encryption at rest: Sensitive data stored on our servers — including payment details and identity verification documents — is encrypted at rest using industry-standard methods.
• Access controls: Access to personal data within q987 is restricted on a need-to-know basis. Staff who handle player data undergo security training and are bound by confidentiality obligations.
• Two-factor authentication: Available for all player accounts. We strongly encourage you to enable it from your account security settings.
• Regular security reviews: Our platform and infrastructure are reviewed regularly for security vulnerabilities.

While we apply robust security measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with our obligations and take immediate steps to contain and remediate the incident.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards to comply with our legal and regulatory obligations. Specific retention periods depend on the type of data:

• Account information: Retained for the duration of your account and for up to 5 years after account closure for record-keeping and anti-fraud purposes.
• Transaction records: Deposit, withdrawal and betting history is retained for up to 7 years to comply with financial record-keeping requirements.
• Identity verification documents: Retained only for as long as required for verification purposes, then securely deleted.
• Support communications: Retained for up to 2 years after the last interaction to assist with any follow-up queries.
• Analytics data: Anonymised usage data may be retained indefinitely as it cannot be linked back to individual players.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be associated with you.

8. Your Rights

As a q987 player, you have meaningful rights over your personal data. Here is what you can request at any time by contacting our support team:

• Access: You can request a copy of the personal data q987 holds about you. We will provide this within a reasonable timeframe.
• Correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can also update most details directly from your account settings.
• Deletion: You can request that we delete your personal data. Note that some data cannot be deleted where we have a legal obligation to retain it — such as financial transaction records.
• Restriction: You can ask us to restrict processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Portability: You can request a copy of your data in a structured, machine-readable format where technically feasible.
• Withdraw consent: Where data processing is based on your consent — such as marketing emails — you can withdraw that consent at any time without affecting any processing that took place prior to withdrawal.

9. Children's Privacy

q987 is strictly an adults-only platform. You must be 18 years of age or older to register and use our services. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that an account has been created by or on behalf of a person under 18, we will immediately suspend the account, delete any associated personal data and refund any deposits net of any withdrawals already made, subject to verification.

10. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how q987 handles your personal data, our support team is available 24 hours a day, 7 days a week.

The best way to reach us is through live chat directly on the q987 platform. For written privacy-related requests — such as data access or deletion — you can also contact us at:

We aim to acknowledge all privacy-related requests within 48 hours and to resolve them fully within a reasonable period. If you are not satisfied with how your request has been handled, you are always welcome to escalate through live chat to a senior support representative.